Privacy policy

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Last updated: August 14, 2026

This Privacy Policy explains how LS Custom (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit lscustom-shop.com, place an order, or otherwise interact with our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By using the Services, you acknowledge the collection and use of information as described in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised policy will be posted on the Site with an updated “Last updated” date. We encourage you to review this page periodically.

Information We Collect

We collect personal information in several ways, depending on how you interact with our Site and Services.

Information You Provide Directly

Contact details: Name, shipping address, billing address, email address, and phone number.
Order information: Items purchased, payment information processed securely by third-party providers, and order history.
Account information: Username, hashed password, and security questions, if applicable.
Customer service communications: Messages, inquiries, feedback, and other information you send us.

Information Collected Automatically

We and our service providers, including Shopify, automatically collect certain information about your device and use of the Services (“Usage Data”) through cookies, pixels, log files, and similar technologies. This may include:

Device and browser information, including device type, operating system, IP address, and browser type.
Usage details, including pages visited, time spent on the Site, referring and exit pages, and interactions.
Approximate location information derived from your IP address.

Information From Third Parties

We may receive information from third parties, including:

Shopify: Our e-commerce platform provider, for Site analytics and order processing.
Payment processors: For secure transaction processing. We do not store complete payment card details.
Shipping carriers: Including UPS and FedEx, for shipping and delivery updates.

How We Use Your Personal Information

We may use the personal information we collect to:

Process and fulfill orders, manage shipments, handle payments, and provide customer support.
Communicate with you regarding your orders, account, inquiries, or important updates.
Improve our Site, Services, and customer experience through analytics and troubleshooting.
Detect, prevent, and address fraud, security incidents, or technical issues.
Comply with legal obligations, enforce our Terms of Service, and protect our rights.

Cookies and Tracking Technologies

We use cookies and similar technologies to support Site functionality, enhance your experience, and analyze how our Services are used.

For information about cookies used by Shopify, please review Shopify’s Cookie Policy.

You can manage cookies through your browser settings. Disabling cookies may prevent certain Site features from working properly. We honor Global Privacy Control (GPC) signals where required by applicable law.

How We Share Your Personal Information

We do not sell your personal information for monetary compensation. We may disclose information to:

Service providers, including Shopify, payment processors, shipping carriers, analytics providers, and email services that help us operate the Site and fulfill orders.
Government authorities, law enforcement, or other parties when disclosure is required by law, subpoena, court order, or legal process.
A buyer, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business.

Your Privacy Rights and Choices

Depending on where you live, including if you are a California resident, you may have certain rights regarding your personal information:

Right to know or access: Request information about the personal data we collect, use, and disclose.
Right to delete: Request deletion of your personal information, subject to applicable legal exceptions.
Right to correct: Request correction of inaccurate personal information.
Right to opt out: Opt out of activities that may be considered a sale, sharing, or targeted advertising under applicable law.
Right to non-discrimination: Exercise your privacy rights without receiving discriminatory treatment.

We do not sell personal information for monetary compensation. Where applicable, we honor valid opt-out requests submitted through Global Privacy Control.

To exercise your rights, contact us at contact@lscustom-shop.com. We may need to verify your identity before processing your request. We will respond within the period required by applicable law, generally within 45 days under the CCPA.

Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect your personal information. However, no security method or transmission over the internet can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary to provide the Services, fulfill orders, comply with legal and accounting obligations, enforce agreements, and resolve disputes.

Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so that we can review and delete it where appropriate.

International Data Transfers

Your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. Where required, we use appropriate safeguards to protect personal information transferred across international borders.